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The folders uploaded to Thunderbird are an old version and do not reflect recent message and folder reorganisation

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  • Last reply by Zenos

PALB
PALB
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I uploaded Thunderbird a few days ago to link to my TalkTalk email account in order to be able to backup emails on local drive. However the folder structure and stored emails that Thunderbird picked up is an old version. I reorganised my TalkTalk emails and folders about 10 days previous but Thunderbird has picked up the old folders and only the emails that currently reside in them so all the emails in the folders I created about 10 days ago do not appear in Thunderbird. They are still in my TalkTalk email in the new configuration.

I uploaded Thunderbird a few days ago to link to my TalkTalk email account in order to be able to backup emails on local drive. However the folder structure and stored emails that Thunderbird picked up is an old version. I reorganised my TalkTalk emails and folders about 10 days previous but Thunderbird has picked up the old folders and only the emails that currently reside in them so all the emails in the folders I created about 10 days ago do not appear in Thunderbird. They are still in my TalkTalk email in the new configuration.

All Replies (1)

Zenos
Zenos
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Have you set the account to use IMAP?