This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to stop my email going to outlook instead of thunderbird

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by rsx11m

I have set up Thunderbird, I tested by sending an e-mail to myself, it went to my outlook inbox. How can I stop mail arriving in outlook and get it to come to Thunderbird instead?

I have set up Thunderbird, I tested by sending an e-mail to myself, it went to my outlook inbox. How can I stop mail arriving in outlook and get it to come to Thunderbird instead?

All Replies (2)

Do not open the Outlook software. Why open more than one email client?

Does Outlook use IMAP or POP to access the account?

The difference is that POP by default downloads the entire message from the server to your local disk and the usually removes it from the server. Thus, next time another e-mail client (or the same from a different location) tries to access the mailbox the message is gone.

In contrast, IMAP leaves the messages on the server which is the "master copy" of everything. E-mail programs only download the message as you read it, or synchronize their local "view" on the account with whatever happens on the server, thus every program has the same data (see this article for more information on the differences between the two protocols).

Thus, if Outlook has indeed grabbed all e-mails from your server, you'd have to put them back, which can only be done from Outlook. If you want to stick with the POP protocol, make sure to check something like "Leave Messages On Server" on all clients accessing your account, but then you'd have to clean up the messages yourself (e.g., using the provider's web interface) when the server is getting close to the maximum space allowed for you.