This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get a blank page

  • 3 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by philipp

It's quite annoying when FireFox starts with the Mozilla start page and the popup asking me to take a tour everytime it starts up, no matter how it's setup in the settings section. I've tried "blank page", "home page" etc but nothing makes a difference!

It's quite annoying when FireFox starts with the Mozilla start page and the popup asking me to take a tour everytime it starts up, no matter how it's setup in the settings section. I've tried "blank page", "home page" etc but nothing makes a difference!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

you're very welcome :))

Read this answer in context 👍 0

All Replies (3)

hello perthsystem, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button New Fx Menu and then click help Help-29 > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save

Thank you! That did the trick :) Now I love FireFox again ;)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

you're very welcome :))