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My Sync account isn't recognized?

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  • Last reply by the-edmeister

According to "https://account.services.mozilla.com/" I have an account and data stored with Firefox Sync. However, when I try to log into Sync from "about:accounts" with the same email it doesn't recognize the account.

According to "https://account.services.mozilla.com/" I have an account and data stored with Firefox Sync. However, when I try to log into Sync from "about:accounts" with the same email it doesn't recognize the account.

All Replies (2)

It might be that you use that account which is not saved on server.Check once again if there is showing something like this Unknown account??

this article contains about sync problem : http://mzl.la/MHqQXd

sync also works different after Aurora 30,again this thread helps you https://support.mozilla.org/en-US/questions/995225

That's for the older version of Sync - Firefox 28 and earlier.


See this KB article - Sync your Firefox bookmarks, history, passwords and more