This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I shut Mozilla down then try to go back into it, it says Firefox is still running and I have to do a forced shutdown of my desktop

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Moses

Laspig
Laspig
more options

It does this every time, I can open Firefox then when I close it, it seems to be closed but I can't re-open it as it says it is already running and I can only do a forced shutdown on my PC

It does this every time, I can open Firefox then when I close it, it seems to be closed but I can't re-open it as it says it is already running and I can only do a forced shutdown on my PC

All Replies (1)

Moses
Moses
  • Moderator
more options

you can set Firefox NOT to clear history on close

  • The image "new fx menu" does not exist. -> Options -> Privacy > Firefox will (Remember History)

One potential fix is now in the very recent Firefox Beta 30b8 Initial reports suggest this fixes the issue. (Bug1005487#c38) If you have been suffering from this problem and want a fix now instead of in a few weeks time you may wish to download and install the Beta version of Firefox.

The beta version is effectively a release candidate but is only intended for advanced users or testers. I would be interested to hear feedback from those of you that do test this out.

Beta version download

P.S.

If you should install Firefox beta please take care to NOT use any option to remove personal information. Do NOT remove the Firefox profile,the beta should install over the top of the Release version, there is normally no need even to uninstall the Release first.