This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

netio errors using firefox

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by cor-el

ekunzler
ekunzler
more options

For the last few months whenever I try to use Firefox for a period of time, it causes a windows minidump then cause the BSOD to occur. I would like to send a few minidumps your direction to see if the browser is causing this issue with the NETIO.SYS object. This error does not occur with any other browser so I feel that if you folks could take a look at the dump maybe I could get a direction to go in. I will also be sending these files to Microsoft too.

For the last few months whenever I try to use Firefox for a period of time, it causes a windows minidump then cause the BSOD to occur. I would like to send a few minidumps your direction to see if the browser is causing this issue with the NETIO.SYS object. This error does not occur with any other browser so I feel that if you folks could take a look at the dump maybe I could get a direction to go in. I will also be sending these files to Microsoft too.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

bump

AliceWyman
AliceWyman
  • Moderator
more options

I suggest that you visit a Windows forum to find the cause of this error. For example, I did a google search on "minidump NETIO.SYS Firefox Windows 8.1" and found the following posted Jun 28, 2014 in the Windows 8 Forums > BSOD Crashes and Debugging forum:

(This particular case was resolved by uninstalling Avira Antivirus)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the event log for details of the BSOD.