This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Every incoming email is marked as junk

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Matt

bandb
bandb
more options

Every new email that my wife receives is marked as junk. However, it doesn't send it to her junk folder. Also, it will not allow you to click "not junk" although you can manually click on the junk icon and it get rid of it. Any ideas would be greatly appreciated. Thanks.

Every new email that my wife receives is marked as junk. However, it doesn't send it to her junk folder. Also, it will not allow you to click "not junk" although you can manually click on the junk icon and it get rid of it. Any ideas would be greatly appreciated. Thanks.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

turn off the spam tool that is almost certainly installed by your anti virus program.