This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When downloading pdf files the acrobat reader is not in the group of "Choose Helper Application" programs.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by flash33

No matter what I try I can never get the Acrobat Reader to be added to the group of "Choose Helper Application" programs available in that window when downloading a pdf. I always have to browse to the Acrobat reader and select it that way. I have enabled Acrobat in the add-ons manager, but that has not solved the problem. In the options > applications menu I've selected use Acrobat Reader for pdf files but that doesn't work and furthermore doesn't seem to stick. That is, sometimes when I check that menu later the selection has reverted to "always ask".

I'm using Firefox 32 on Windows 7. I have used Firefox on XP for years and never had this problem.

No matter what I try I can never get the Acrobat Reader to be added to the group of "Choose Helper Application" programs available in that window when downloading a pdf. I always have to browse to the Acrobat reader and select it that way. I have enabled Acrobat in the add-ons manager, but that has not solved the problem. In the options > applications menu I've selected use Acrobat Reader for pdf files but that doesn't work and furthermore doesn't seem to stick. That is, sometimes when I check that menu later the selection has reverted to "always ask". I'm using Firefox 32 on Windows 7. I have used Firefox on XP for years and never had this problem.

All Replies (1)

Here are some screen shots to backup my claims.