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Webpage unavailable or not connected to server

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  • Last reply by FredMcD

When I opened up Mozilla the other day it would not let me go to other pages it stayed on a blank whit page and wouldn't move. When I got it to move after uninstalling and reinstalling I got the error message that said Webpage unavailable or it said Mozilla is not connected to server. I followed the instructions on the site to fix proxy settings, and try and remove the error message but none of that worked. Can someone please help me and see if we can't figure this out?

When I opened up Mozilla the other day it would not let me go to other pages it stayed on a blank whit page and wouldn't move. When I got it to move after uninstalling and reinstalling I got the error message that said Webpage unavailable or it said Mozilla is not connected to server. I followed the instructions on the site to fix proxy settings, and try and remove the error message but none of that worked. Can someone please help me and see if we can't figure this out?

All Replies (1)

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}