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I have Firefox version 34.0.5. All my bookmarks have disappeared and I can't add new bookmarks. The "library" remains empty. Help!!

  • 2 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by leond

Have tried to restore a bookmarks file (I have a dozen or so) but I get the message "unable to process the back up file". Clicking the "star" to add a new bookmark appears to work until I click "show all bookmarks" which reveals a still empty library. Any help is appreciated. Thanks

Have tried to restore a bookmarks file (I have a dozen or so) but I get the message "unable to process the back up file". Clicking the "star" to add a new bookmark appears to work until I click "show all bookmarks" which reveals a still empty library. Any help is appreciated. Thanks

தீர்வு தேர்ந்தெடுக்கப்பட்டது

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thank you very much for your help. What worked for me was to close down Firefox, delete the "places.sqlite" file and restart Firefox. My bookmarks instantly came back. This file is inside the "application data" folder which is a hidden folder. You must unhide the "application data" folder first in order to delete the "places sqlite" file using windows explorer. There may be an easier way but this worked for me. Thanks again