This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whenever I shop thru Amazon, Firefox does not show ANY pictures of the products I'm trying to buy. Ever. But, IE works just fine. What can be done to fix this?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by FredMcD

OS=Windows7. There must be an easy setting somewhere that I'm missing, because my wife's laptop works when she shops on Amazon and she's using Firefox with Win7, as well. On my PC however, (IE) works just fine, but Firefox will not show images of the products I want to buy. Help?

OS=Windows7. There must be an easy setting somewhere that I'm missing, because my wife's laptop works when she shops on Amazon and she's using Firefox with Win7, as well. On my PC however, (IE) works just fine, but Firefox will not show images of the products I want to buy. Help?

All Replies (2)

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155 Adobe Shockwave for Director Netscape plug-in, version 12.1.4.154

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?