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How do I turn javascript and cookies on so I can get into my excite homepage and mail?

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  • Last reply by tropicalmoose

I received the following message from Excite when trying to log-in to my homepage and email:

"Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript."

Specifically where do I go and how do I fix this?

Thanks, Marc

I received the following message from Excite when trying to log-in to my homepage and email: "Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript." Specifically where do I go and how do I fix this? Thanks, Marc

All Replies (4)

Open up Firefox's options and head to the "Privacy" section. In the middle of that section there's a dropdown labelled "Firefox will". Make sure this is set to to "Remember history" to enable cookies.

If this option is already selected, or doing so doesn't solve your problem, let us know and we can dig a little deeper into Firefox's settings.

You can also check if DOM Storage is enabled.

Thanks for your assistance. It came back on its own. ML

Thanks for your assistance. It came back on its own. ML