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All my stored passwords suddenly disappeared, after a Windows software update. Any solution?

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  • Last reply by FredMcD

All my stored passwords in mozilla suddenly disappeared. I have mozilla 35.0 for windows. I think this happened after my computer performed a windows update (windows 8.1). Is there a way to recover my passwords?

All my stored passwords in mozilla suddenly disappeared. I have mozilla 35.0 for windows. I think this happened after my computer performed a windows update (windows 8.1). Is there a way to recover my passwords?

All Replies (2)

Right click on the Profile folder and "Restore to previous version"

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences