This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How does one get Firefox to install 1 Password extension?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 14 views
  • Last reply by cor-el

When I download the installer, a pop-up says it cannot install because "Firefox cannot modify the needed file". What is the needed file and how can I change the file so that it will install on Firefox?

When I download the installer, a pop-up says it cannot install because "Firefox cannot modify the needed file". What is the needed file and how can I change the file so that it will install on Firefox?

All Replies (2)

This page has links to user guides. Maybe one of those will help. https://agilebits.com/support

This will happen if you install an Add-on that needs to be unpacked in order to function properly. Normally Firefox installs the XPI file and modifies its name, but if an extension needs to modify a file in its file structure or otherwise only works when unpacked (e.g. a dictionary) then you can get this error if the add-on doesn't get unpacked. Extensions that need to be unpacked should have an unpack instruction in its install.rdf file: <em:unpack>true</em:unpack>

You can temporarily toggle the extensions.alwaysUnpack pref to true on the about:config page to see if that helps to install the extension.