Buttons on dialogue and prompt boxes are blank and nothing happens when I click on them.

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Last reply by FredMcD

9 ஆண்டுகளுக்கு முன்பு

9/4/15, பிற்பகல் 2:50

Whenever a dialogue box or prompt box comes up, the all of the buttons or sometimes just the bottom two (OK and cancel) are blank and nothing happens when I click on them, with the exception of one website in which clicking the blank button that normally says "OK" takes me to a blank screen. This doesn't allow me to access certain websites or download anything when a dialogue box asks me to confirm. As a result, I also cannot start firefox in safe mode or refresh it.

Attached is an example. That is what came up when I tried to refresh firefox. Nothing happens when I click either of the buttons at the bottom.

EDIT: Attached the image.

Whenever a dialogue box or prompt box comes up, the all of the buttons or sometimes just the bottom two (OK and cancel) are blank and nothing happens when I click on them, with the exception of one website in which clicking the blank button that normally says "OK" takes me to a blank screen. This doesn't allow me to access certain websites or download anything when a dialogue box asks me to confirm. As a result, I also cannot start firefox in safe mode or refresh it. Attached is an example. That is what came up when I tried to refresh firefox. Nothing happens when I click either of the buttons at the bottom. EDIT: Attached the image.

Attached screenshots

LinT92 மூலமாக 12 ஏப்ரல், 2015, முற்பகல் 1:54:56 -0700 திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hmm. Could be a corrupt file was the cause, and it got replaced. As long as the problem is gone.

Please flag your last post as Solved Problem so other will know.

If the problem should return, please ask a new question.

Safe Surfing.

👍 0

Answer 1 · 2015-04-09 14:50:02

#367259

9/4/15, பிற்பகல் 7:02

I would try to enable Firefox Sync (search how to do it) and once synced, i would try to install portable Firefox or normal firefox and enabling sync again to get history, saved passwords etc. Also backing up your firefox profile folder to not loose anything inc ase of reinstallation (just search where is FF profile folder).