This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox 38 hangs and no text from keyboard

  • 2 பதிலளிப்புகள்
  • 8 இந்த பிரச்னைகள் உள்ளது
  • 14 views
  • Last reply by Greg

Greg
Greg
more options

This latest update constantly hangs requiring pages to be reloaded. I'm using my wireless and ATT network and both do the same even tho I have excellent signal.

Another issues is many times when I go to type comments, the comments box opens my keyboard (normal) and when you type the words are not appearing in the comment box but the cursor is moving like they are?

Samsung Galaxy S5 Android 5.0

This latest update constantly hangs requiring pages to be reloaded. I'm using my wireless and ATT network and both do the same even tho I have excellent signal. Another issues is many times when I go to type comments, the comments box opens my keyboard (normal) and when you type the words are not appearing in the comment box but the cursor is moving like they are? Samsung Galaxy S5 Android 5.0

All Replies (2)

guigs
guigs
more options

HI gcordle, I understand that the update does not complete. Do you have the settings in Firefox set to updates over wifi only?

  • You can check this in Settings > Customize > Download updates automatically
  • Also check your Google Play Update Settings to make sure they are also only set to updates over wifi or waiting for your approval.

For the later, what default keyboard are you using, do you have an example url, and what version of Android is this happening?

Greg
Greg கேள்வியின் உரிமையாளர்
more options

No, the Firefox update completed. I'm talking about various web pages that hang. The web version of FB hangs a lot and other pages as well.

Also, I use the Swype keyboard. It happens on Firefox 38.0.5. It happened yesterday when trying to log into my Firefox community account and many times on the web.