Firefox crashes
It won't start. After restarting Macbook every time I attempt to launch Firefox it crashes, calling up Crash Reporter. I tried reinstalling
All Replies (1)
You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.
Can you bring up the Profile Manager?
If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
See also:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox, see:
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