This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Back button problem

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 15 views
  • Last reply by Banban

Notmine
Notmine
more options

I have only the back button. The forward button isn't anymore. But, my problem is that I can't use the back button. It's always grey, and can't select it. I have to use the backspace from the keyboard for going back on web. Could you help me, please, with this problem?

I have only the back button. The forward button isn't anymore. But, my problem is that I can't use the back button. It's always grey, and can't select it. I have to use the backspace from the keyboard for going back on web. Could you help me, please, with this problem?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I found the solution. It was an extension that was causing the problem. The extension name is WinToFlash Suggestor. Just removed it and restarted Firefox. Now, not only the back button is working again, but the forward button appears again.

Read this answer in context 👍 0

All Replies (2)

Notmine
Notmine கேள்வியின் உரிமையாளர்
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I found the solution. It was an extension that was causing the problem. The extension name is WinToFlash Suggestor. Just removed it and restarted Firefox. Now, not only the back button is working again, but the forward button appears again.

Banban
Banban
more options

Great! You can mark your question as solved by selecting your answer as Chosen solution. It could help users later.