This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Flash player is extremely slow to load.

  • 3 பதிலளிப்புகள்
  • 8 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by jscher2000 - Support Volunteer

Floridavet
Floridavet
more options

This problem existed with Windows 7 and now with Windows 10. I have updated to the latest Flash Player and it still takes 30 to 60 seconds to load. I have refreshed Firefox as suggested in the help menu, that did not work. I installed flash control to stop flash player from loading automatically and freezing the page I'm on. This saves time, but when I use the player it is still aggravatingly slow. The problem is not limited to any single site, its seems to exist at any site that contains a flash player.

The error message reads: flash player not available, it may be busy. do you want to continue?

This problem existed with Windows 7 and now with Windows 10. I have updated to the latest Flash Player and it still takes 30 to 60 seconds to load. I have refreshed Firefox as suggested in the help menu, that did not work. I installed flash control to stop flash player from loading automatically and freezing the page I'm on. This saves time, but when I use the player it is still aggravatingly slow. The problem is not limited to any single site, its seems to exist at any site that contains a flash player. The error message reads: flash player not available, it may be busy. do you want to continue?

All Replies (3)

Ashish Mishra
Ashish Mishra
more options

Recently firefox has blocked flash player in their web browser due to some vulnerability issue. So i suggest you to not use flash player in firefox.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Ashish Mishra said

Recently firefox has blocked flash player in their web browser due to some vulnerability issue. So i suggest you to not use flash player in firefox.

Hi Ashish, that issue was resolved last month when Adobe released version 18.0.0.209. The current version is 18.0.0.232. Unfortunately, there are some sites where there is no alternative to Flash.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Floridavet, if you haven't already, could you try disabling the protected mode feature of the Flash player plugin? It has security benefits, but seems to have compatibility issues on some systems. You can disable it using the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode" and try that for a day to see whether it helps.