This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hola ,dice que nuestro perfil ha desaparecido ¿que hago?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by Noctuido

jajejijoju
jajejijoju
more options

Arriba de la barra de herramientas, solo me aparece una opción que es "firefox"

Arriba de la barra de herramientas, solo me aparece una opción que es "firefox"

All Replies (2)

siclemx
siclemx
more options

En que sistema operativo? Podrías anexar una captura de pantalla?

Noctuido
Noctuido
more options

Probablemente se te haya creado un nuevo perfil. Mira esto para restaurarlo: https://support.mozilla.org/es/kb/Marcadores%20desaparecidos#w_determinar-si-firefox-ha-creado-un-nuevo-perfil



Saludos.