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I'm trying to open a link but i'm getting a gray screen with a gray globe.

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  • Last reply by cor-el

jsyolanda
jsyolanda
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I can open this link in google chrome but I want to use Firefox. When I open the ling I get a gray screen and a message in the middle " A plug-in is needed to display this content." It is not telling me what plug-in. There is a gray globe in the address bar. How do I get this to open?

I can open this link in google chrome but I want to use Firefox. When I open the ling I get a gray screen and a message in the middle " A plug-in is needed to display this content." It is not telling me what plug-in. There is a gray globe in the address bar. How do I get this to open?

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cor-el
cor-el
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Can you post a link to this page if it publicly accessible (i.e. no authentication or signing on required)?

You can check the type in the Inspector by right-click that plugin area and navigate up in the DOM tree until you see the OBJECT/EMBED tag.