This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I changed my Firefox Preferences and now Firefox will not open.

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by cor-el

I changed my Security and Privacy settings and deleted my cookies. When I tried to open Firefox, it would not open. I deleted Firefox from my Mac Applications, used Safari to download Firefox 42.0, and Firefox will still not open. How can I fix this? (I ALWAYS use Firefox rather than Safari.)

I changed my Security and Privacy settings and deleted my cookies. When I tried to open Firefox, it would not open. I deleted Firefox from my Mac Applications, used Safari to download Firefox 42.0, and Firefox will still not open. How can I fix this? (I ALWAYS use Firefox rather than Safari.)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thank you. I'm good now. I appreciate your help.

Read this answer in context 👍 0

All Replies (3)

Try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that works.

Try to delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can find the Firefox profile folder in this location:

  • ~/Library/Application Support/Firefox/Profiles/<profile>/

In Mac OS X v10.7 and later, the "~/Library" folder is a hidden folder.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thank you. I'm good now. I appreciate your help.