This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cant load google

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 15 views
  • Last reply by cor-el

jrian
jrian
more options

When I go to any google page -- search, maps, news, mail, etc. -- it fails, stating:

"Secure Connection Failed

An error occurred during a connection to www.google.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This just started when I rebooted. Firefox seems to load any other web site. Chrome loads Google fine. I've used Firefox for years and never had this problem. Can you help me? Thanks....

When I go to any google page -- search, maps, news, mail, etc. -- it fails, stating: "Secure Connection Failed An error occurred during a connection to www.google.com. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." This just started when I rebooted. Firefox seems to load any other web site. Chrome loads Google fine. I've used Firefox for years and never had this problem. Can you help me? Thanks....

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.