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Cannot access www.lotro.com after updating to 43.0.3: "invalid signature"

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  • Last reply by cor-el

Shadowbellt
Shadowbellt
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I cannot access the Lord of the Rings web site or forums after updating to FF 43.0.3. The browser returns the following message:

===========

Secure Connection Failed

An error occurred during a connection to www.lotro.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
============

Firefox will not allow me to override this in the security area. I can access the web site using IE.

I cannot access the Lord of the Rings web site or forums after updating to FF 43.0.3. The browser returns the following message: ======================= Secure Connection Failed An error occurred during a connection to www.lotro.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. ======================== Firefox will not allow me to override this in the security area. I can access the web site using IE.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to rename the cert8.db file (cert8.db.old) and delete the cert_override.txt file in the Firefox profile folder to remove intermediate certificates and exceptions that Firefox has stored.

If that has helped to solve the problem then you can remove the renamed cert8.db.old file. Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previously stored intermediate certificates. Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.

You can use this button to go to the current Firefox profile folder:

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that has effect.