firefox will not allow me to log in to my verizon wireless account(SOLVED)

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Last reply by FredMcD

8 ஆண்டுகளுக்கு முன்பு

29/1/16, முற்பகல் 5:05

Verizon wireless uses multiple pages in the log in process. I have allowed just about everything and it still won't let me get past the page where I enter my user name.

Rich

Verizon wireless uses multiple pages in the log in process. I have allowed just about everything and it still won't let me get past the page where I enter my user name. Rich

Rich மூலமாக 30 ஜனவரி, 2016, முற்பகல் 5:00:22 -0800 திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I found the solution. It also applies to my comcast account and my gas company account:

I had to disable global blocking, go to each site and set permissions for each of the multiple login pages for each site, then go back and reset global blocking. And it worked.

Rich

👍 0

Answer 1 · 2016-01-29 05:05:03

FredMcD

29/1/16, முற்பகல் 7:21

Explain in detail what happens.

Many site issues can be caused by corrupt cookies or cache.

Clear the Cache and

Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Answer 2 · 2016-01-29 05:05:03

cor-el

Moderator
Top 10 Contributor

29/1/16, முற்பகல் 7:45

This issue can be caused by corrupted cookies or cookies that are blocked.

check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords

If you use extensions (3-bar Menu button/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

Hold down the Shift key and left-click the Reload button
Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies from websites that cause problems.

"Clear the Cache":

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from websites that cause problems:

Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
Do NOT click the Reset button on the Safe Mode start window

Answer 3 · 2016-01-29 05:05:03

Rich கேள்வியின் உரிமையாளர்

29/1/16, பிற்பகல் 10:45

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I found the solution. It also applies to my comcast account and my gas company account:

I had to disable global blocking, go to each site and set permissions for each of the multiple login pages for each site, then go back and reset global blocking. And it worked.

Rich