Upgraded to Firefox 44.0.2 and now I can't log into GoDaddy email - it says my password is wrong. But it works in Chrome. GoDaddy says its Firefox's fault. Help!
Upgraded to Firefox 44.0.2 and now I can't log into GoDaddy email - it says my password is wrong. But it works in Chrome. GoDaddy says it's Firefox's fault. Help!
Upgraded to Firefox 44.0.2 and now I can't log into GoDaddy email - it says my password is wrong. But it works in Chrome. GoDaddy says it's Firefox's fault. Help!
All Replies (3)
Clear your cache and cookies to check if it helps.
https://support.mozilla.org/en-US/kb/clear-cache-history-and-personal-information
Are you using the Password Manager? Try entering the data manually.
Note that there is usually no need to remove all cookies as this will include cookies from websites you want to keep.
This issue can be caused by corrupted cookies or cookies that are blocked.
- check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
- https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
"Remove the Cookies" from websites that cause problems.
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
- click the "Site Identity Button" (globe/padlock) at the left end of the location/address bar
- click the arrow to expand the security message
- click "More Information" to open "Tools > Page Info"
- click "Permissions" to inspect and modify permissions
- click "Security" to inspect and modify cookies and passwords in a standalone window