This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

it gets hung and becomes slow quite often.. very difficult to work smoothly

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by amanchesterman

quite often while trying to draft a mail, it gets hung.. and becomes slow sometimes wherein to tyoe each letter you have to wait for 6 minutes or more and sometimes indefinite.. wherein you are forced to close the window and again open and start drafting mails..takes away a lot of valuable time.

also when you want to scroll a mail it does not move.

also when you want to jump from one mail to another again it slows down does not move

quite often while trying to draft a mail, it gets hung.. and becomes slow sometimes wherein to tyoe each letter you have to wait for 6 minutes or more and sometimes indefinite.. wherein you are forced to close the window and again open and start drafting mails..takes away a lot of valuable time. also when you want to scroll a mail it does not move. also when you want to jump from one mail to another again it slows down does not move

All Replies (1)

There are various possible causes and you will need to experiment to find out what's wrong. If you have a Windows computer, try running Windows in safe mode to check that it's not an operating system issue; try turning off your antivirus temporarily, because antivirus scanners can conflict with Thunderbird; try starting Thunderbird in safe mode in case it's a problem with an add-on. Other possibilities are listed here: http://kb.mozillazine.org/Performance_%28Thunderbird%29