This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why firefox block my download files

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by Anirudh7

lee12345
lee12345
more options

Firefox had block my download files and state that the files may contain a virus or other malware that will harm my computer. However, my computer's antivirus program states that the files are safe. I tried to upload the files to virustotal.com and the result is safe too. I know that I can unblock the files if I want but I am curious why is it happenned.

Firefox had block my download files and state that the files may contain a virus or other malware that will harm my computer. However, my computer's antivirus program states that the files are safe. I tried to upload the files to virustotal.com and the result is safe too. I know that I can unblock the files if I want but I am curious why is it happenned.

All Replies (1)

Anirudh7
Anirudh7
more options

Hello! Firefox relies on Google's antivirus and phishing tool to look out for viruses, malware etc. It is very likely that those files or even the website u downloaded from were marked as a virus or malware by someone and sent to Google and they may have deemed those files as dangerous. This is the only reason I can think of why Firefox blocked your files.