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help,I'm going to lose my Firefox account

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 13 views
  • Last reply by the-edmeister

afew years ago, I signed up a firefox account with @yahoo.com.cn e-mail and password with 7 characters. Later Unfortunately, the @yahoo.com.cn email service closed down. Now, every time i try to log in addons.mozilla.com, i will get message "As part of our new password policy, your password must be 8 characters or more. Please update your password by issuing a password reset." But I can not reset my password via the old e-mail. How can I reactivate my account? Thanks. I can provide the original e-mail received from moziila when Registering my account as proof.

afew years ago, I signed up a firefox account with @yahoo.com.cn e-mail and password with 7 characters. Later Unfortunately, the @yahoo.com.cn email service closed down. Now, every time i try to log in addons.mozilla.com, i will get message "As part of our new password policy, your password must be 8 characters or more. Please update your password by issuing a password reset." But I can not reset my password via the old e-mail. How can I reactivate my account? Thanks. I can provide the original e-mail received from moziila when Registering my account as proof.

All Replies (1)

Just create a new Firefox Account.