This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube videos not loading properly on Mozilla Firefox

  • 7 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by FredMcD

I really need help fast on this issue. Just this afternoon I started having problems with YouTube. Videos won't load unless I refresh the page multiple times. I have debug code: {"ns":"yt","el":"detailpage","cpn":"JOhzVQlzOz-aFgZz","docid":"4yRpysQxRxE","ver":2,"referrer":"https://www.youtube.com/results?search_query=metallica+full+album","cmt":"0","plid":"AAU1wGmUt2BtlBQN","ei":"jKNoV8ryLcLQuALHm4egCg","fmt":"244","fs":"0","rt":"5.033","of":"HlVsldlqEsDT6mwPfau8oA","adformat":null,"content_v":null,"euri":"","subscribed":null,"lact":2,"live":null,"cl":"125309588","mos":0,"osid":null,"state":"48","vm":"CAMQAQ","volume":80,"c":"WEB","cver":"1.20160618","cplayer":"UNIPLAYER","cbr":"Firefox","cbrver":"47.0","cos":"Windows","cosver":"10.0","hl":"en_GB","cr":"CA","len":"2810","fexp":"9407156,9408352,9416126,9416891,9419452,9422596,9428398,9431012,9433096,9433221,9433946,9435526,9435666,9435876,9436809,9436835,9437066,9437285,9437451,9437553,9437742,9437948,9438036,9438600,9438658,9438768,9439011,9439580,9439618,9439653,9439743","afmt":"140","lct":"0.000","lsk":true,"lmf":true,"lbw":"2136455.839","lhd":"0.493","ltd":"0.000","laa":"","lva":"","lar":"itag=140,seg=0,range=4008-65535,time=0.0-3.9","lvr":"itag=244,seg=0,range=10094-76391,time=0.0-3.0","lvh":"r8---sn-tt17rn76","preroll":"1","ismb":7820000,"debug_videoId":"4yRpysQxRxE","ad_ns":"yt","ad_el":"adunit","ad_cpn":"K7fHOB_URAl9fKpl","ad_docid":"XZ9-2IyoqRM","ad_ver":2,"ad_referrer":null,"ad_cmt":"0","ad_plid":null,"ad_ei":null,"ad_fmt":null,"ad_fs":"0","ad_rt":"4.543","ad_of":null,"ad_adformat":"15_2_1","ad_content_v":"4yRpysQxRxE","ad_euri":"","ad_subscribed":null,"ad_lact":4,"ad_live":null,"ad_cl":"125309588","ad_mos":0,"ad_q":null,"ad_osid":null,"ad_state":"40","ad_vm":null,"ad_volume":80,"ad_c":"WEB","ad_cver":"1.20160618","ad_cplayer":"UNIPLAYER","ad_cbr":"Firefox","ad_cbrver":"47.0","ad_cos":"Windows","ad_cosver":"10.0","ad_autoplay":"1","ad_hl":"en_GB","ad_cr":"CA","ad_len":"0","ad_fexp":"9407156,9408352,9416126,9416891,9419452,9422596,9428398,9431012,9433096,9433221,9433946,9435526,9435666,9435876,9436809,9436835,9437066,9437285,9437451,9437553,9437742,9437948,9438036,9438600,9438658,9438768,9439011,9439580,9439618,9439653,9439743","ad_vct":"0.000","ad_vd":"NaN","ad_vpl":"","ad_vbu":"","ad_vpa":true,"ad_vsk":false,"ad_ven":false,"ad_vpr":1,"ad_vrs":0,"ad_vns":0,"ad_vec":null,"ad_vvol":0.8,"ad_debug_videoId":"XZ9-2IyoqRM","cgr":true,"debug_playbackQuality":"large","debug_date":"Mon Jun 20 2016 21:16:35 GMT-0500 (Central Standard Time)"} My Internet connection isn't really that bad. I have tried Opera and it worked.

I really need help fast on this issue. Just this afternoon I started having problems with YouTube. Videos won't load unless I refresh the page multiple times. I have debug code: {"ns":"yt","el":"detailpage","cpn":"JOhzVQlzOz-aFgZz","docid":"4yRpysQxRxE","ver":2,"referrer":"https://www.youtube.com/results?search_query=metallica+full+album","cmt":"0","plid":"AAU1wGmUt2BtlBQN","ei":"jKNoV8ryLcLQuALHm4egCg","fmt":"244","fs":"0","rt":"5.033","of":"HlVsldlqEsDT6mwPfau8oA","adformat":null,"content_v":null,"euri":"","subscribed":null,"lact":2,"live":null,"cl":"125309588","mos":0,"osid":null,"state":"48","vm":"CAMQAQ","volume":80,"c":"WEB","cver":"1.20160618","cplayer":"UNIPLAYER","cbr":"Firefox","cbrver":"47.0","cos":"Windows","cosver":"10.0","hl":"en_GB","cr":"CA","len":"2810","fexp":"9407156,9408352,9416126,9416891,9419452,9422596,9428398,9431012,9433096,9433221,9433946,9435526,9435666,9435876,9436809,9436835,9437066,9437285,9437451,9437553,9437742,9437948,9438036,9438600,9438658,9438768,9439011,9439580,9439618,9439653,9439743","afmt":"140","lct":"0.000","lsk":true,"lmf":true,"lbw":"2136455.839","lhd":"0.493","ltd":"0.000","laa":"","lva":"","lar":"itag=140,seg=0,range=4008-65535,time=0.0-3.9","lvr":"itag=244,seg=0,range=10094-76391,time=0.0-3.0","lvh":"r8---sn-tt17rn76","preroll":"1","ismb":7820000,"debug_videoId":"4yRpysQxRxE","ad_ns":"yt","ad_el":"adunit","ad_cpn":"K7fHOB_URAl9fKpl","ad_docid":"XZ9-2IyoqRM","ad_ver":2,"ad_referrer":null,"ad_cmt":"0","ad_plid":null,"ad_ei":null,"ad_fmt":null,"ad_fs":"0","ad_rt":"4.543","ad_of":null,"ad_adformat":"15_2_1","ad_content_v":"4yRpysQxRxE","ad_euri":"","ad_subscribed":null,"ad_lact":4,"ad_live":null,"ad_cl":"125309588","ad_mos":0,"ad_q":null,"ad_osid":null,"ad_state":"40","ad_vm":null,"ad_volume":80,"ad_c":"WEB","ad_cver":"1.20160618","ad_cplayer":"UNIPLAYER","ad_cbr":"Firefox","ad_cbrver":"47.0","ad_cos":"Windows","ad_cosver":"10.0","ad_autoplay":"1","ad_hl":"en_GB","ad_cr":"CA","ad_len":"0","ad_fexp":"9407156,9408352,9416126,9416891,9419452,9422596,9428398,9431012,9433096,9433221,9433946,9435526,9435666,9435876,9436809,9436835,9437066,9437285,9437451,9437553,9437742,9437948,9438036,9438600,9438658,9438768,9439011,9439580,9439618,9439653,9439743","ad_vct":"0.000","ad_vd":"NaN","ad_vpl":"","ad_vbu":"","ad_vpa":true,"ad_vsk":false,"ad_ven":false,"ad_vpr":1,"ad_vrs":0,"ad_vns":0,"ad_vec":null,"ad_vvol":0.8,"ad_debug_videoId":"XZ9-2IyoqRM","cgr":true,"debug_playbackQuality":"large","debug_date":"Mon Jun 20 2016 21:16:35 GMT-0500 (Central Standard Time)"} My Internet connection isn't really that bad. I have tried Opera and it worked.

All Replies (7)

What security software do you have?

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

cor-el said

What security software do you have? It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

I have Avira. I don't think disabling helps.

hope u have an updated firefox version......let's try to be on safe side by having latest technology

There's this option to REFRESH your firefox such that it becomes like a fresh installed version , just in case it might interest you ---> http://wasa.me/2rYs

SHEY LOUIS CHIA மூலமாக திருத்தப்பட்டது

Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

FredMcD said

Refresh Firefox {web link} is a LAST RESORT ! ! Refresh Firefox - reset add-ons and settings If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

I don't think refreshing Firefox really helps. Mozilla has to test their browsers before release.

Mozilla has beta versions of the programs available for those who want to be beta testers. But even so, many problems like yours end up here.