Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox will not save my updated password

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by FredMcD

miguy7456
miguy7456
more options

my work password changes approximately every 90 days, I have saved the changed password in the past and it will not accept this change. It asked me if I wanted to update, I agreed, it didn't save. I deleted the old password from the security section where the saved passwords are listed. It didn't save it. I then deleted the new one and logged into the site and it asked if I wanted it to remember the password, I agreed and it didn't . Why will it not save this password.

my work password changes approximately every 90 days, I have saved the changed password in the past and it will not accept this change. It asked me if I wanted to update, I agreed, it didn't save. I deleted the old password from the security section where the saved passwords are listed. It didn't save it. I then deleted the new one and logged into the site and it asked if I wanted it to remember the password, I agreed and it didn't . Why will it not save this password.

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.