This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try run you tube on Firefox, it loops on the forst frame. Works okay on Chrome. Any suggestions?

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Happy112

As of tonight, when I try play you tube vids, I get sound but the video loops on the first frame. Just stutters. Works okay in Chrome. Have tried updating everything except Windows 7 and running virus scans.

As of tonight, when I try play you tube vids, I get sound but the video loops on the first frame. Just stutters. Works okay in Chrome. Have tried updating everything except Windows 7 and running virus scans.

All Replies (1)

Hi   !
You already updated everything,   so there is no point in me asking you if you checked to see if there are updates for your graphic drivers   (?)
Would you take a look at this article:
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues