We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Thunderbird crashes, as not responding, each and every time I try to compose an email message.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Wayne Mery

I have removed the application installation from my Windows 10 PC and deleted the profile, rebooted, downloaded the most recent version of Thunderbird, and created a new default profile. Each and every time I try to compose an email message, Thunderbird crashes. Typically, I must log-off my session and invoke Thunderbird again. The MS error message is "Program is not responding". My unacceptable work-around is to draft the content using Microsoft Word then copy-paste that text into the body of a skeleton Thunderbird email form. I have been using Thunderbird for years. This problem is recent.

I have removed the application installation from my Windows 10 PC and deleted the profile, rebooted, downloaded the most recent version of Thunderbird, and created a new default profile. Each and every time I try to compose an email message, Thunderbird crashes. Typically, I must log-off my session and invoke Thunderbird again. The MS error message is "Program is not responding". My unacceptable work-around is to draft the content using Microsoft Word then copy-paste that text into the body of a skeleton Thunderbird email form. I have been using Thunderbird for years. This problem is recent.

All Replies (1)

Let's continue this in your original topic - https://support.mozilla.org/en-US/questions/1138650