This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

keep getting SSL_ERROR_NO_CYPHER_OVERLAP when trying to access HTTPS:// site

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 20 views
  • Last reply by Kohei

tradgic
tradgic
more options

When accessing an HTTPS:// site I get this error: Secure Connection Failed

An error occurred during a connection to 172.17.35.38:7002. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Any suggestion are apreciated

When accessing an HTTPS:// site I get this error: Secure Connection Failed An error occurred during a connection to 172.17.35.38:7002. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Any suggestion are apreciated

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Does this occur only for one particular address, or for many sites?

The IP address in the error message 172.17.x.y is an internal address used within a network, rather than a web address. Most likely that refers to an application server or proxy server (or other filtering device/service). It is listening on port 7002 according to the information Firefox displayed.

Are you in a company that might be able to provide more information about that system/device?

Kohei
Kohei
more options

As of Chrome 53 and Firefox 50, you can no longer enable RC4. You should contact your IT admin to fix the issue.