This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I do a search (ctrl+K) and type in an email address, an email comes that I deleted and references the contact I also deleted.

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 19 views
  • Last reply by Matt

The email shows upon the screen as found for this email address but the email is not really there and shows that there was a jpg file attached. How does this email show up and it is not really on my pc anymore as I deleted it? I also deleted the contact from the address book.

The email shows upon the screen as found for this email address but the email is not really there and shows that there was a jpg file attached. How does this email show up and it is not really on my pc anymore as I deleted it? I also deleted the contact from the address book.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

On the toolbar > Help > Troubleshooting Information

Click the show profile button in Troubleshooting Information Close Thunderbird In the file window that opened, delete the file global- messages-db.sqlite Restart Thunderbird.

The search will be rubbish until the file fully regenerates, which could take a whole day if you have 10 or 20Gb of mail. You can monitor the status of that using the Activity Manager.

Read this answer in context 👍 1

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

On the toolbar > Help > Troubleshooting Information

Click the show profile button in Troubleshooting Information Close Thunderbird In the file window that opened, delete the file global- messages-db.sqlite Restart Thunderbird.

The search will be rubbish until the file fully regenerates, which could take a whole day if you have 10 or 20Gb of mail. You can monitor the status of that using the Activity Manager.

I am unable to delete addresses in <ctrl+k> When I opened the file window but it does not show global- messages-db.sqlite.

Thank you

thank you

so what part of my instruction did you not understand. because I really have no idea what you did. But I do know hat Ctrl+K was not part of them, or anything to do with using search in Thunderbird.