This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot get into Google.com even after uninstall and reinstall

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 11 views
  • Last reply by FredMcD

This is what comes up. Windows 7 SP1 new laptop AVG Antivirus, all on old laptop and work fine.

ERROR on screen:

function httpGetAsync(theUrl, callback) { var xmlHttp = new XMLHttpRequest(); xmlHttp.onreadystatechange = function() { if (xmlHttp.readyState == 4 && xmlHttp.status == 200) callback(xmlHttp.responseText); } xmlHttp.open("GET", theUrl, true); // true for asynchronous xmlHttp.send(null); } document.onclick = function() { window.open("http://www1.xmediaserve.com/apu.php?n=&zoneid=17529&cb=INSERT_RANDOM_NUMBER_HERE&direct=1") document.onclick = null; httpGetAsync("http://sstatic1.histats.com/0.gif?3685753&101", null); }

This is what comes up. Windows 7 SP1 new laptop AVG Antivirus, all on old laptop and work fine. ERROR on screen: function httpGetAsync(theUrl, callback) { var xmlHttp = new XMLHttpRequest(); xmlHttp.onreadystatechange = function() { if (xmlHttp.readyState == 4 && xmlHttp.status == 200) callback(xmlHttp.responseText); } xmlHttp.open("GET", theUrl, true); // true for asynchronous xmlHttp.send(null); } document.onclick = function() { window.open("http://www1.xmediaserve.com/apu.php?n=&zoneid=17529&cb=INSERT_RANDOM_NUMBER_HERE&direct=1") document.onclick = null; httpGetAsync("http://sstatic1.histats.com/0.gif?3685753&101", null); }

All Replies (1)

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.