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how do i stop emails to me bouncing back

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  • Last reply by user01229325

Finnan
Finnan
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A client trys to email but keeps getting their email bounced back with "This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: 

 paul@xxxxxxx.com
   retry timeout exceeded"

They try with personal email and it works. This happens when they try to contact anyone in the company. Any advice?

A client trys to email but keeps getting their email bounced back with "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: paul@xxxxxxx.com retry timeout exceeded" They try with personal email and it works. This happens when they try to contact anyone in the company. Any advice?

All Replies (1)

user01229325
user01229325
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Thunderbird has no facility to reject email. Email providers servers reject messages. Contact your provider.