This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time my wife opens Firefox for MacOS she received an update request for a prior version. How do we stop this.

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by cor-el

Every time my wife opens Firefox for MacOS she receives an update request for a prior version (50.0). How can we stop this. We currently are on version 53.0.2

Every time my wife opens Firefox for MacOS she receives an update request for a prior version (50.0). How can we stop this. We currently are on version 53.0.2

தீர்வு தேர்ந்தெடுக்கப்பட்டது

On Mac Firefox saves a pending update in the hidden Caches folder location.

  • ~/Library/Caches/Mozilla/updates/Applications/Firefox/updates/

So you need to access this folder via the Mac user account that shows this issue.

Note that in Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.

Read this answer in context 👍 1

All Replies (4)

Firefox always shows "Update Ready to Install" MAC Only

SOLUTION: Remove /Users/<name>/Library/Caches/Mozilla/ which contained the directory /updates/Applications/Firefox/updates/

/Users/$u/Library/Caches/Mozilla/

Thanks for the reply, however, I am not very computer literate and will need some directions on getting to the above mentioned lines. Thanks in advance for the directions.

FredMcD said

SOLUTION: Remove
/Users/<name>/Library/Caches/Mozilla/

If you are not sure of how to do this, ask someone there for help.

Open the computer's file browser to the Users directory. From here, go into your user folder. then Library and then Caches. From here, remove the Mozilla folder.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

On Mac Firefox saves a pending update in the hidden Caches folder location.

  • ~/Library/Caches/Mozilla/updates/Applications/Firefox/updates/

So you need to access this folder via the Mac user account that shows this issue.

Note that in Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.