prior emails received, body of message either blank or source like detail. message and attachments not showing up why??
i have used thunderbird for year. today i noticed that the message portion of prior inbox emails is not showing up OR garbled info is showing up. the message detail is not. Also when i try to click on any attachments they no longer show up as attachments.
see example of garble info showing up: From - Fri May 12 15:14:37 2017 X-Account-Key: account3 X-UIDL: 1494616170.323929.p3plgemini22-09.prod.phx.0454194944 X-Mozilla-Status: 0013 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: (qmail 12416 invoked by uid 30297); 12 May 2017 19:09:30 -0000 Received: from unknown (HELO p3plibsmtp02-14.prod.phx3.secureserver.net) ([68.178.213.14])
(envelope-sender -------------------------------)
by p3plsmtp22-01-25.prod.phx3.secureserver.net (qmail-1.03) with SMTP
for <---------------------------.com>; 12 May 2017 19:09:30 -0000
Received: from sonic313-17.consmr.mail.bf2.yahoo.com ([74.6.133.253]) by p3plibsmtp02-14.prod.phx3.secureserver.net with bizsmtp id KX9V1v0205UBT5m01X9WVm; Fri, 12 May 2017 12:09:30 -0700 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=1494616169; bh=I/RLhKtlPxxrRCuRoVA9jg9XNcCikJ+ugRHHC0hy/Q0=; h=Date:From:Reply-To:To:Subject:References:From:Subject; b=n/srwRgN3kcCu65OwMV6o/gMhOl6sCiScL9yX+l2i3BTsuySNOqAXtt3w2GAs3MwUiZcfZBp5t6Ay37QEfDUtbyIxkLvtrDnfJArS6rCRW0FTsGTThADVa+lDhg5JQwU7AqET
All Replies (1)
It sounds like the files on your hard drive that contain the e-mails have been corrupted.
Immediately run a full/thorough Check Disk. How to run a "Check Disk" in Windows
This may not fix the files, but at least it will stop more files from being corrupted.
Then: 1. Find & open your Thunderbird Profile folder:
Select Help: Troubleshooting Information from the Thunderbird menu (either from the menu button , on the top right, or the normal menu at the top of the window.)
Under "Application Basics", beside "Profile Folder", click the "Show Profile" button. This will open a window showing the contents of your Thunderbird Profile folder.
2. Quit Thunderbird, but keep that window open showing your Thunderbird Profile folder.
3. Delete "global-messages-db.sqlite" and "panacea.dat" from the profile folder.
4. Open Thunderbird.
5. Select your e-mail account on the left side in the normal folder view in Thunderbird, then from the menu, select File: Compact Folders.
If your e-mails are still scrambled, then there is probably no way to fix them.
This is the point where you use a backup, if you made one.