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Firefox takes me to Yahoo home page but not my yahoo mail

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by cor-el

bobcoot
bobcoot
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When I go to Firefox, it takes me to my Yahoo home page but won't allow me to access my mail. I checked all security and privacy questions and it still doesn't work. When I open yahoo on Safari, it takes me directly to the home page and any other yahoo tab including mail.

When I go to Firefox, it takes me to my Yahoo home page but won't allow me to access my mail. I checked all security and privacy questions and it still doesn't work. When I open yahoo on Safari, it takes me directly to the home page and any other yahoo tab including mail.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox -> Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox -> Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then always make sure such extensions do not block (wanted) content.

  • make sure that your extensions and filters are updated to the latest version

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window