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When I try to log on to gmail IMAP account, I can't get past the screen that asks for my email address.

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  • Last reply by Wayne Mery

Shiloh58
Shiloh58
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This just started today. I have a IMAP gmail account using my own domain. When I launch Thunderbird a dialog window pops up that is prefilled with my email address and a blue 'NEXT' button. I have been setting up accounts regularly and have seen this screen many times. I click on the 'NEXT' button and nothing happens. My other email account works just fine. That one is a Zoho account.

This just started today. I have a IMAP gmail account using my own domain. When I launch Thunderbird a dialog window pops up that is prefilled with my email address and a blue 'NEXT' button. I have been setting up accounts regularly and have seen this screen many times. I click on the 'NEXT' button and nothing happens. My other email account works just fine. That one is a Zoho account.

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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What version of Thunderbird are you running?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Probably the old version. 52.2.1 should not have this issue. If it does, please file a new support request