This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Messages not appearing after moving between IMAP folders until a restart. How to force refresh?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Tonnes

splittter
splittter
more options

A new install of ubuntu mate 16.04.03 and thunderbird. I have an imap account with multiple folders. When I drag a message from one folder to another on the imap server (or if I use the 'move to' menu option) the message usually disappears from the original folder, but doesn't appear in the new one.

The message has been moved correctly (I can check via a webmail), and if I close and restart thunderbird it appears when I browse the folder it's now in, but no amount of checking for mail or browsing to the folder makes them appear without the restart.

All the folders are synchronised offline.

I used to have this happen on my old machine running 14.04 as well, however it was infrequent so having to restart wasn't so bad. Now moving a message rarely works properly.

A new install of ubuntu mate 16.04.03 and thunderbird. I have an imap account with multiple folders. When I drag a message from one folder to another on the imap server (or if I use the 'move to' menu option) the message usually disappears from the original folder, but doesn't appear in the new one. The message has been moved correctly (I can check via a webmail), and if I close and restart thunderbird it appears when I browse the folder it's now in, but no amount of checking for mail or browsing to the folder makes them appear without the restart. All the folders are synchronised offline. I used to have this happen on my old machine running 14.04 as well, however it was infrequent so having to restart wasn't so bad. Now moving a message rarely works properly.

All Replies (1)

Tonnes
Tonnes
  • Locale Leader
more options

Please see if this question is of help.

However, I wonder if this is a Linux-specific issue, as I don’t see this happen on Windows - all folder content changes follow instantly. Would you be able to reproduce this on Windows or Mac OS?