This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Some web pages taking long to load or not loading at all.

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by Harryhh

Harryhh
Harryhh
more options

For perhaps a month now some web pages take a long time to load. Seems like mostly Amazon but, it seems it can do this on any web page. It can take from 5 to 10 seconds. That is a long time to just sit and wait and is several times longer than it used to take.

Also, sometimes the new tab goes to the right address but there is just a blank page. I may have to reload the page 5 times for the page to actually appear. I'm sure it happens when opening a new tab, but I just realized I don't know if it happens when opening a new window.

Could I have changed some setting somewhere that would make pages take longer to load?

Harry

For perhaps a month now some web pages take a long time to load. Seems like mostly Amazon but, it seems it can do this on any web page. It can take from 5 to 10 seconds. That is a long time to just sit and wait and is several times longer than it used to take. Also, sometimes the new tab goes to the right address but there is just a blank page. I may have to reload the page 5 times for the page to actually appear. I'm sure it happens when opening a new tab, but I just realized I don't know if it happens when opening a new window. Could I have changed some setting somewhere that would make pages take longer to load? Harry

All Replies (4)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Harryhh
Harryhh கேள்வியின் உரிமையாளர்
more options

Thank you for your reply.

It may take me a few days to figure out if this solves the problem.

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

Harryhh
Harryhh கேள்வியின் உரிமையாளர்
more options

Thanks Fred,

It looks like this is going to take a while to determine just when the problem happens. While not is safe mode, I turned off ublock and everything seemed to go well most of the day. After hours of operation, pages started to take a long time again.

Yesterday I was in safe mode most of the day. A bit difficult to get around because no bookmarks and no password auto-fill. It was difficult to tell just what was happening because on the unaccustomed delays due to ads.

I will try to better figure out just what is happening and when. I will start a new post when I get more complete information.

Thanks for getting me started in the right direction.

Harry