Firefox crashes

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Last reply by maxdale

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maxdale

26/9/17, பிற்பகல் 7:54

Firefox 55.0.3 (64 bit) on Windows 10 crashes continually, has been getting worse for a few weeks.

Have turned off hardware acceleration, have run long RAM tests (passed all tests), have disabled all add ons, have tried safe mode.

driving me crazy. Often have to use hmrc login

https://online.hmrc.gov.uk/

and immediately it crashes, restore tabs may work and display page or may crash again immediately. Then may crash at any time.

Happens on many web sites.

When it crashes it crashes all running Firefox windows

Firefox 55.0.3 (64 bit) on Windows 10 crashes continually, has been getting worse for a few weeks. Have turned off hardware acceleration, have run long RAM tests (passed all tests), have disabled all add ons, have tried safe mode. driving me crazy. Often have to use hmrc login https://online.hmrc.gov.uk/ and immediately it crashes, restore tabs may work and display page or may crash again immediately. Then may crash at any time. Happens on many web sites. When it crashes it crashes all running Firefox windows

Answer 1 · 2017-09-26 19:54:52

philipp

Moderator

26/9/17, பிற்பகல் 8:19

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.