This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pinterest button disappears if reopening tabs from last time. Some previous tabs load as blank.

  • 4 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by wolf321

Since the latest update, when opening Firefox with tabs from last time, the Pinterest pin-it button disappears. While gone, if I try to reinstall it, it stalls at verifying. However, if I close all tabs, and let it open from single tab home page, the Pinterest button is there.

Additionally, when reopening the tabs from last session, if there are more than 2 tabs, every tab between the first and last are blank and load no page. I lost many tabs because of this.

Help please.

Since the latest update, when opening Firefox with tabs from last time, the Pinterest pin-it button disappears. While gone, if I try to reinstall it, it stalls at verifying. However, if I close all tabs, and let it open from single tab home page, the Pinterest button is there. Additionally, when reopening the tabs from last session, if there are more than 2 tabs, every tab between the first and last are blank and load no page. I lost many tabs because of this. Help please.

All Replies (4)

This can happen if you use CCleaner to clear Firefox's session data. Try to remove Session for Firefox in CCleaner if you use this software.

Current Firefox releases compress the sessionstore files with LZ4 compression (.jsonlz4 file extension) and CClceaner doesn't know about this compression.

I also noticed that when this problem is occurring, I cannot open options.

Are you using CCleaner?

If that is the case then what data are you clearing?

Not using CCleaner. No changes or additions to the system or the browser until the update to the latest version of Firefox.