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AmazonUK, can scroll opening page and specific items' details pages, cannot scroll down a search results pages.

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Cublet

Cublet
Cublet
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Though already using the current verion of Firefox (and having problems with RoyalCaribbean.co.uk) I performed a Refresh. RCUK is now OK but Amazon UK is now not working as it did before. Opening Amazon I can scroll down the landing page using my mouse wheel. When I input a Search I cannot scroll down the results page but can use the down arrow. When I select an item to look at in detail I can scroll down its details page, so it's the bit in the middle that's no longer working. Many thanks.

Though already using the current verion of Firefox (and having problems with RoyalCaribbean.co.uk) I performed a Refresh. RCUK is now OK but Amazon UK is now not working as it did before. Opening Amazon I can scroll down the landing page using my mouse wheel. When I input a Search I cannot scroll down the results page but can use the down arrow. When I select an item to look at in detail I can scroll down its details page, so it's the bit in the middle that's no longer working. Many thanks.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Please update your ATI Mobility Radeon HD 3650 Video Card Drivers Not updated since driverDate: 1-13-2015 Monthly updates for ATI cards mostly. https://support.amd.com/en-us/download

https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration TRY NO HARDWARE ACCELERATION

Since you are getting screen tear by the sounds of it. do the above if nrew drivers do not fix the issue.

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 0

All Replies (2)

Shadow110
Shadow110
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தீர்வு தேர்ந்தெடுக்கப்பட்டது

Please update your ATI Mobility Radeon HD 3650 Video Card Drivers Not updated since driverDate: 1-13-2015 Monthly updates for ATI cards mostly. https://support.amd.com/en-us/download

https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration TRY NO HARDWARE ACCELERATION

Since you are getting screen tear by the sounds of it. do the above if nrew drivers do not fix the issue.

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

Cublet
Cublet கேள்வியின் உரிமையாளர்
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Problem solved after graphics update.

Many thanks, Cublet