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gmail tab/window automatically close after sign in

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by baumchen

baumchen
baumchen
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i am using firefox 57.0.2 (64-bit) on a win10 laptop.

recently i noticed that i could not open my gmail tab, then i found that gmail itself was fine, but when I signed in, the tab or window disappeared, is there any debug message I can enable in firefox to find out what's the reason?

thanks

i am using firefox 57.0.2 (64-bit) on a win10 laptop. recently i noticed that i could not open my gmail tab, then i found that gmail itself was fine, but when I signed in, the tab or window disappeared, is there any debug message I can enable in firefox to find out what's the reason? thanks

தீர்வு தேர்ந்தெடுக்கப்பட்டது

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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தீர்வு தேர்ந்தெடுக்கப்பட்டது

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
baumchen
baumchen கேள்வியின் உரிமையாளர்
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it turns out to be one of my add-on - popup-blocker, after disabling it, gmail is back to normal.

thanks for the help!