This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox message is abnormaly deleted (put in Trash) when I remove the attachement

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Gabuzomeuh

There is a bug here, I think. Have you noticed ? Take a message with an attachment in your reception box. Then, run the (usefull) attachment deletion function natively provided in Thunderbird (right-click on the attached file / delete). What happens ? The attached piece has disappeared, yes. But the whole message in the reception box is also automatically and unduely moved to the "bin".

This is very annoying problem, from my point of view. Can you see it and reproduce it ? Thanks for help and information on the subject.

Regards, Gabuzomeuh Attachement : screen capture

There is a bug here, I think. Have you noticed ? Take a message with an attachment in your reception box. Then, run the (usefull) attachment deletion function natively provided in Thunderbird (right-click on the attached file / delete). What happens ? The attached piece has disappeared, yes. But the whole message in the reception box is also automatically and unduely moved to the "bin". This is very annoying problem, from my point of view. Can you see it and reproduce it ? Thanks for help and information on the subject. Regards, Gabuzomeuh Attachement : screen capture

Wayne Mery மூலமாக திருத்தப்பட்டது

All Replies (3)

does it also happen in safe mode? https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Who is your service provider?

Hi Wayne, Yes, I just made the test. It also happens under safe mode with add-ons deactivated.

I also noticed that if the message in question has two files attached to it, the problem does not occur when I delete the first one of these. I mean message is not deleted at this step.

But, when I delete the second attachement... the message disappears and it is moved to the litter (bin) folder.

Am I alone to see this strange behavior ? Regards

Gabuzomeuh மூலமாக திருத்தப்பட்டது

My provider is the French company named Free.