This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Malwarebytes popup

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Shadow110

This has suddenly started popping up whenever I open Firefox. I am using latest version of firefox with windows 7. Scans from malwarebytes and Avast have both come up clean. It has only started happening in last couple of days when I updated firefox to latest version The popups are same but sometimes give different IPs

This has suddenly started popping up whenever I open Firefox. I am using latest version of firefox with windows 7. Scans from malwarebytes and Avast have both come up clean. It has only started happening in last couple of days when I updated firefox to latest version The popups are same but sometimes give different IPs

All Replies (3)

Dont know what happened to the attachment I posted with the message, but here it is

Process is Firefox trying to get to the IP address. You have something on your computer trying to redirect you.

Please use more than 1 scanner as each uses diff tech : Try : https://www.malwarebytes.com/adwcleaner/ https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

Please let us know if this solved your issue or if need further assistance.

Pkshadow said

Process is Firefox trying to get to the IP address. You have something on your computer trying to redirect you. Please use more than 1 scanner as each uses diff tech : Try : https://www.malwarebytes.com/adwcleaner/ https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait. Please let us know if this solved your issue or if need further assistance.

You post on anthers question yet you do not continue providing information on the Suggestion that was given here. Will give you what I told other person where you posted :

Please Refresh but do this 1st:

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.