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i cannot access my paypal account all of a sudden. how do i access it . i get a message that its unsecure

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  • Last reply by philipp

BrendaBauman
BrendaBauman
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I have never had trouble accessing my account before but about 4 days ago i tried to use paypal and i keep getting a message telling me that the site is not secure. i cannot purchase anything using paypal now. i need to know how to undo what ever is causing this issue

I have never had trouble accessing my account before but about 4 days ago i tried to use paypal and i keep getting a message telling me that the site is not secure. i cannot purchase anything using paypal now. i need to know how to undo what ever is causing this issue

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philipp
philipp
  • Moderator
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hi, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.

thank you!